Shipping policy
Shipping Policy
Shipping Policy for LIME LLC.
1. Order Processing Time
“LIME LLC” is dedicated to providing you with a seamless shopping experience.
This Shipping Policy outlines the details of our shipping practices, including delivery
times, methods, and associated costs. By making a purchase from “LIME LLC”,
you agree to the terms and conditions described in this policy.
1.1. Order Confirmation: Once your order is placed, you will receive an order
confirmation email with the details of your purchase.
1.2. Processing Time: Most orders are processed within 5-7 business days depending
on size of order, unless you are paying a rush fee. (Weekends and holidays are
excluded) Processing times are totally separate from the shipping time frame you
choose.
Custom items or made-to-order items may have longer processing times, and this will
be clearly indicated on the product page in the description below the product.
2. Shipping Methods and Delivery
2.1. Shipping Carriers: We work with reputable shipping carriers to ensure reliable and
timely delivery of your orders such as USPS and UPS. Please keep in mind that due to
the upcoming holidays, shipping carriers can sometimes delay packages due to their
workload.
2.2. Shipping Options: During checkout, you can select from available shipping options,
which may include standard, expedited, or express shipping, depending on your
location.
2.3. Estimated Delivery Times: Delivery times vary based on your location, selected
shipping method, and product availability. Estimated delivery times will be provided
during the checkout process. Our Processing times and turn around times are separate
from shipping times.
2.4. Tracking: Once your order has been shipped, you will receive a shipping
confirmation email containing tracking information. You can use this information to track the status of your delivery.
2.5. International Shipping: “LIME LLC” may offer international shipping to select
destinations. Please note that international shipping may incur additional fees, such as
customs duties and taxes, which are the responsibility of the recipient.
3. Shipping Costs & Delays
3.1. Shipping charges are calculated based on factors including the shipping method,
destination, order weight, and size. You will see the shipping cost during the checkout
process before finalizing your purchase. Flat Rate Shipping: $14.95 (applies to all orders within the U.S.)
For larger orders or bulk quantities, additional shipping charges may apply. We will contact you if additional fees are required.
3.2. Free Shipping “LIME LLC” may offer promotions, such as free shipping, from
time to time.
3.3. Shipping Delays “LIME LLC” is committed to meeting estimated delivery times;
however, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as weather, carrier issues, or high-demand periods.
3.4. Shipping Communication In the event of a significant shipping delay, “LIME LLC”
will make every effort to communicate updates to affected customers.
4. Address Accuracy
4.1. Address Information It is essential to provide accurate and complete shipping
information during checkout. “LIME LLC” is not responsible for orders shipped to
incorrect or incomplete addresses provided by the customer.
4.2. Address Changes If you need to make changes to your shipping address after your
order has been placed, please contact our customer support
team info@limebtqe.com as soon as possible. We will do our best to
accommodate your request, but changes may not be possible once the order has been
shipped.
5. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
6.) Contact Us
If you have any questions, concerns, or require assistance with your order or shipment,
please contact our customer support team at:
Email: info@limbtqe.com
Phone Number: 678-744-8760
We appreciate your business and aim to provide you with the best possible shopping
experience. Thank you for choosing “LIME LLC” for all your custom needs.
By making a purchase through “LIME LLC” you acknowledge that you have read
and understood.